We offer Standard Courier, Express Delivery, and Bulk Freight. Options depend on product type, destination, and urgency. You can choose your preferred method during checkout.

Orders are typically processed within 24–48 hours. Standard delivery takes 3–5 business days, while Express delivery arrives within 1–2 business days in major metro areas. Remote locations may take slightly longer.

Once your order is dispatched, a tracking ID will be sent via email and SMS. You can track your order directly from your NeoGiga account or through the courier partner’s tracking page.

No, guest checkout is available. However, creating a NeoGiga account gives you access to order history, saved addresses, faster checkout, and special offers.

Yes. We support universities, labs, OEMs, and industries with bulk pricing, scheduled deliveries, and long-term supply contracts. Contact sales@neogiga.in for quotations.

Yes, all orders include GST-compliant invoices with HSN codes. Enterprises can add GSTIN during checkout or in their account for proper billing.

We accept UPI, Credit/Debit Cards, Net Banking, and Wallets. For enterprises and institutions, we also support Purchase Orders, NEFT/RTGS, and approved credit terms.

Yes. Our sales team can provide formal quotations or proforma invoices for bulk orders, institutional purchases, or project requirements.

Defective or incorrect items can be reported within 7 days of delivery. Our team will guide you through the return and replacement process. Consumables and ESD-sensitive items may require additional checks.

Yes. Products follow the manufacturer’s warranty policy. Many include standard limited warranty coverage. Contact support with your order details to initiate a claim.

Yes. We serve industrial automation, manufacturing, defense, automotive, and R&D sectors with bulk procurement, long-term supply agreements, and technical consultation.

Suppliers can register with NeoGiga India through partnerships@neogiga.in. We evaluate quality, certifications, and scalability before onboarding to our distribution network.

Our brand partners benefit from India-wide distribution, localized marketing, warehousing, reseller training, and access to institutional buyers.

Yes, we provide exclusive regional distribution agreements and co-branded marketing campaigns such as webinars, product launches, and training sessions.

Yes. We support STEM programs with robotics kits, IoT modules, and educational tools. Institutions receive special pricing, PO billing, and nationwide delivery.

For Orders/Support: support@neogiga.in<br/>
For Enterprise Sales: sales@neogiga.in<br/>
For Supplier Partnerships: partnerships@neogiga.in<br/>
Our team responds within 24 hours on business days.